How does Yeply's service work?

Overview:

Yeply provides convenient, professional mobile bicycle maintenance and repair directly at your location. Specializing in servicing fleets for businesses, leasing companies, and individual bike owners, Yeply ensures minimal downtime through fast, friendly, and transparent services. Mechanics equipped with advanced tools and supported by digital platforms offer comprehensive maintenance, from routine inspections and repairs to warranty handling and parts management. Customers benefit from clear, upfront pricing and real-time service updates via Yeply’s intuitive online systems, making fleet management hassle-free.

Key Services:

1. Maintenance:
   
   
   • Regular maintenance is managed internally by Yeply to keep your bikes in top condition.
   • Maintenance activities are documented and can be viewed in the "Work Orders" section of the My Business platform.
     
     
2. Repairs:
   
   
   • Repairs are requested through the "Damage Reports" section of the platform.
   • Once a damage report is submitted, our team will schedule a repair within 48 hours (on business days) and send a confirmation via email or SMS.

Tips:

• Regularly check your bikes and report any issues promptly to minimize downtime.
• Utilize the My Business platform to track the status of your fleet and manage repairs efficiently.

Troubleshooting:

• If you have any questions or need assistance with our services, contact Yeply support at hallo@yeply.nl.

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